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Support Services


CUSTOMER SUPPORT

CUSTOMER SUPPORT

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  • Orletech offers a whole new perspective on the voice of the customer and provides you with insights to improve our operational effectiveness.
    • Our assistants automate your routine customer care, freeing live agents to focus on high-value interactions.
    • Our insights help contact centers improve operational efficiency.
    • We streamline your multi-channel support, including social media.

TECHNICAL SUPPORT

TECHNICAL SUPPORT

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  • Technical Support offers personalized, proactive, predictive and smart support.
    • We acknowledge deployment, migration, troubleshooting and code questions.
    • Orletech Support Assistant to speed troubleshooting.
    • Security bullet-ins and support updates based on your support preferences.

MANAGED SUPPORT

MANAGED SUPPORT

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  • We focus on maintaining data effectively and the migration of legacy applications to complement the changing business needs through IT managed services, which includes Data Maintenance, Application Maintenance and Legacy Application Migration services.
    • We offer cost-effective maintenance of databases.
    • Highly effective services and solutions that facilitate efficiency, quality and better decision making.
    • Reduction of time, risk and resources involved in the maintenance of numerous applications and data structures.

Our Services

What We Think!

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How Email Marketing...

You are going to learn exactly how to start an email...

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“Experimental Marketing”...

Experiential marketing gives consumers the feel-good emotions...

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Artificial Intelligence:

Technology made large populations possible who make...