lang eng

CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT

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  • Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. CRM systems compile customer data across different channels which include the company's website, telephone, live chat, direct mail, marketing materials and social media.

    At Orletech, our extensive experience and exclusive ERP solutions in CRM help our clients to serve their customers better. Whether it is B2B, B2C or B2B2C, Orletech offers a comprehensive solution for every market scenarios from ideating path-breaking sales & marketing campaigns, developing up-selling & cross-selling strategies to fulfilling efficient after-sales service. Our service portfolio includes collaboration with top CRM packages like Oracle EBS and Microsoft’s Dynamic CRM.

HUMAN RESOURCE MANAGEMENT SYSTEM

HUMAN RESOURCE MANAGEMENT SYSTEM

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  • The function of the human resources department involves tracking employee histories, skills, abilities, salaries, and accomplishments.
Our HRMS software combines processes to ensure the easy management of human resources, business processes and data which includes storing employee data, managing payrolls, recruitment processes, benefits administration, and keeping track of attendance records.
Implementing HR software solutions requires a mix of strategy, process, technology and people. Managing staff expectations, performance, and change can bring variance, diversity, and adversity to the deployment process.
  • We provide instant upgrade in ERMS which includes,
    • ERP / CRM up-gradation
    • Migration
    • Re-implementation
ERMS Technologies has been providing efficient and responsive IT solutions to businesses to focus on their core business, and fully understand the needs to provide custom tailored solutions for specific businesses. We pride ourselves on our personalized, responsive service and attention to detail, while providing you with reliable IT support when you need it. We provide you with a one stop solution for all your IT needs.

SUPPLY CHAIN MANAGEMENT

SUPPLY CHAIN MANAGEMENT

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  • Supply chain management is the handling of the entire production flow starting from the raw components to delivering the final product to the consumer. To accomplish this task, our company will create a network of suppliers that move the product along from the suppliers of raw materials to the organizations who deal directly with users.
To access the unstructured data from the Internet of Things (IoT) and more traditional data sets available through traditional ERP and B2B integration tools.
We help you to improve the collaboration with suppliers by increasing the use of cloud-based commerce networks that enable multi-enterprise collaboration and engagement.
  • Our Analytic capabilities measure the data comprehensive and fast in real time.
We establish support processes to monitor information throughout the supply chain and assure compliance with all regulations. Our processes include finance, human resources, IT, facilities management, portfolio management, product design, sales and quality assurance.

PROJECT MANAGEMENT

PROJECT MANAGEMENT

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  • Project management is the application of processes to achieve specific project objectives in the project criteria within certain parameters. Project management covers a wide range of skills from both technical and people management skills.

    The core components of project management are:

    • For defining the necessity of the project.
    • For measuring project requirements, specifying quality of the deliverables, estimating resources and timescales.
    • Securing corporate agreement and funding.
    • Developing and implementing a management plan for the project.
    • Leading and motivating the project delivery team.
    • Managing the risks, issues and changes on the project.
    • Managing the product expense.
    • Maintaining the communication within project organization and stakeholders.
    • Closing the project in time.

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